eingewachsener-zehennagel.de· Information & Aufklärung
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Free · Confidential

Your treatment enquiry to our specialist practice

A free medical initial assessment — without obligation.

Describe your symptoms to us in a few steps — with a photo if you wish. A specialist physician of our practice reviews your details personally and gets back to you within 24 hours with a sound assessment. Without obligation and without any commitment. Treatment takes place exclusively at our practice in Frankfurt am Main, Germany.

More than 10,000 treatments performed
Specialist medical practice, Frankfurt

A response within 24 hours

On working days — personally from the treatment team

Your enquiry is medically reviewed — not by an algorithm
Individual recommendation on how to proceed
Non-binding cost estimate included
Handled GDPR-compliantly and confidentially

Please note: The initial assessment does not replace an in-person medical examination. For acute symptoms or an inflammation, we recommend direct contact by phone.

How it works

In four steps to a medical assessment

Transparent, simple and completely free of charge. At every step you decide for yourself how much you would like to share with us.

1. Describe your situation

In a few steps you answer some targeted questions — about symptoms, duration and any previous treatments. Duration: approx. 2 minutes.

2. Optional: add a photo

A current photo of your toe helps us to assess your situation even better. Entirely voluntary — you can also continue without an image.

3. Medical review

Your details are reviewed personally by a specialist physician of our practice. No automatic algorithms, no diagnosis app.

4. Personal response

Within 24 hours (on working days) you receive an individual assessment by email or phone — including a recommendation on how to proceed and a non-binding cost estimate.

Your enquiry

Describe your situation to us

Answer a few targeted questions — we review your details individually and get back to you within 24 hours. You do not need to register.

Quick to fill inApprox. 2 minutes — no registration required.
Answered personallyNo automatic replies. We get back to you individually.
Photo upload optionalAn image can help — but is not required.

Prefer to book an appointment directly?

Step 1 of 6

Which symptoms apply to you?

Multiple selection possible.

What to expect

Serious, careful, personal

Our initial assessment is understood as a non-binding service — not a diagnosis app, not an automated evaluation, but a personal review by our medical team.

A response within 24 hours

On working days, we get back to you by the next day at the latest. In urgent cases you can also reach us by phone at any time.

Confidential & GDPR-compliant

Your details are used exclusively to handle your enquiry and are not passed on to third parties.

Free & without obligation

The initial assessment is free of charge for you. You then decide at your leisure whether and when you would like to arrange an appointment.

Important note

The initial assessment does not replace an in-person medical examination and does not constitute a diagnosis. In the case of acute symptoms, inflammation, severe pain or fever, please contact us by phone immediately or contact an emergency medical service.

Frequently asked questions

Answers about the initial assessment

The most common questions about the process, costs and data protection.

Is the initial assessment really free of charge?

Yes, the initial assessment is completely free of charge and without obligation for you — regardless of whether you subsequently decide on a treatment.

Do I receive a medical diagnosis?

No. A binding diagnosis is only possible within the framework of a personal examination. However, we give you a professionally sound assessment of your situation and name suitable next steps for you.

What happens to my data and images?

Your details are used exclusively to handle your enquiry, documented internally and not passed on to third parties. You can request the deletion of your data at any time.

How quickly do I get a response?

On working days you usually receive your personal response within 24 hours. For acute symptoms or an inflammation, we recommend contacting us additionally by phone.

Do I have to arrange an appointment after the assessment?

No. The initial assessment is entirely without obligation. You decide at your leisure whether and when you would like to arrange an appointment at our practice.

Get started now, without obligation

Ready for your treatment enquiry?

Just a few steps — and you receive a personal response within 24 hours from our medical team.